Coming Soon

Serving New York City.
Customers. Couriers.
Merchants. Everyone.
One plate at a time.

We're transforming food delivery by putting people first. In an industry driven by hidden fees and unfair practices, we choose transparency and respect. Our platform unites couriers, restaurants, and customers in a community where dignity isn't just promised — it's built into every transaction and interaction. This is more than a service — it's a movement to prove that treating people right is good business.

0
hidden fees, guranteed
in-store menu prices
$10
flat delivery fee
no surprises
30m
average
delivery time*

You've got questions?

We have answers

How long will it take for my food to arrive?

Your order's delivery time is based on the restaurant's preparation time plus delivery. We assign a dedicated courier for each order who goes directly from the restaurant to your door - no multiple stops or order stacking. This ensures your food arrives as quickly as possible and at the perfect temperature.

What's up with the flat delivery fee?

Our $10 flat fee stands out from variable pricing models that can surprise you at checkout. The entire fee goes to your dedicated courier who delivers only your order - no multiple stops or long waits. Plus, 100% of your tips go directly to them. This means better service: faster deliveries, hotter food, and fairly compensated couriers who prioritize your experience. Simple pricing, superior service.

Are the prices the same as in-store prices?

Yes! Since we don't charge restaurants any commission fees, they list their menu items at the same prices you'd find in-store. It's actually part of our policy, and we strictly enforce this to ensure transparency and fairness for our customers.

How does AnyPlates ensure fair pay for couriers?

Transparency is key to our courier compensation. The full $10 delivery fee goes directly to your courier, along with 100% of any tips you provide. We believe in treating our couriers fairly so they can provide you with the best possible service.

What makes AnyPlates different from other food delivery platforms?

We've built our platform around fairness and quality service. We don't charge restaurants commissions, which keeps prices low for you. We pay our couriers transparently and fairly, and we ensure direct delivery with no order stacking. This creates a win-win situation where restaurants, couriers, and customers all benefit.

Is there a minimum order value for delivery?

No minimum order value! Order exactly what you want, whether it's a full meal or just a side dish - if it's available on the menu, you can order it.

What areas does AnyPlates currently serve?

We currently serve Manhattan and are actively expanding to other NYC boroughs. Stay tuned as we grow!

How do I contact customer support?

Our support team is available 24/7 through the Help section in our app, ready to assist you with any questions or concerns.

How do refunds or cancellations work?

While orders cannot be cancelled after placement, you'll receive an automatic refund if items become unavailable. For undelivered orders, we provide full refunds. Other refund requests are evaluated according to our refund policy, which you can find in our app.

$10
base pay per order*
completed
100%
customer given tips
goes to you
4mi
maximum delivery
distance from pickup

You've got questions?

We have answers

How does delivering with AnyPlates Work?

As a courier, you'll receive delivery offers through our app that you can accept or decline. Once accepted, you'll get routing directions to the restaurant. At pickup, you'll provide the order number and PIN to the restaurant staff. The same PIN verification process applies at delivery to the customer. You can work through shifts (4 or 6 hours), with a maximum of 12 active hours per day. For each shift type, you have a set number of order declines available before the shift ends for the day. This system ensures efficient delivery operations while maintaining flexibility for our couriers.

How much can I earn?

You earn $10 per delivery plus 100% of customer tips. For example, completing 40 deliveries in a day would earn you $400 before tips and service fees. Our service fee is $1.58 per delivery for 4-hour shifts and $1.25 for 6-hour shifts, deducted at shift end. This transparent payment structure ensures you know exactly what you're earning. Since you receive the entire delivery fee, your earnings directly reflect your effort and number of deliveries completed, making it a fair and straightforward way to earn.

How does AnyPlates ensure fair pay for couriers?

We believe in complete transparency with courier earnings. You receive the entire $10 delivery fee directly for each completed delivery, plus 100% of customer tips. Our only deduction is a small service fee per delivery ($1.58 for 4-hour shifts, $1.25 for 6-hour shifts) to maintain platform operations. There are no hidden fees or complicated payment structures. This straightforward system ensures you know exactly what you're earning and keeps the focus on delivering great service to customers.

What makes AnyPlates different from other food delivery platforms?

AnyPlates stands out with our courier-first approach: you receive the full delivery fee plus 100% of tips, with only a small service fee per order. Our shift system offers flexibility while maintaining earning potential, and our decline system doesn't penalize your overall performance. We focus on direct deliveries - no stacking orders or multiple stops - which means more efficient routes and better service. Plus, our PIN verification system ensures secure and accountable deliveries for both couriers and customers.

How long does it take to start working with AnyPlates?

The approval process typically takes less than a week when all required documentation is provided correctly. This streamlined onboarding ensures you can start earning quickly while maintaining our quality standards. Once approved, you can immediately begin scheduling shifts and accepting deliveries through our app, making it easy to start earning on your own schedule.

What areas does AnyPlates currently serve?

We currently operate exclusively in Manhattan, providing our couriers with a concentrated delivery area that maximizes earning potential. Our focused service area means shorter travel distances between deliveries and better familiarity with the territory. We're actively planning expansion to other NYC boroughs, which will create more opportunities for our courier partners.

Are there any vehicle requirements to deliver with AnyPlates?

AnyPlates currently only accepts bicycle deliveries. The use of any motorized vehicles for deliveries is strictly prohibited and will result in immediate account deactivation. This policy ensures consistency in our service and compliance with local regulations. We cannot be held liable for any incidents involving unauthorized vehicle use. This bicycle-only policy helps maintain our commitment to eco-friendly delivery services.

Why should I work with AnyPlates?

AnyPlates offers a transparent earning structure where you receive the full $10 delivery fee plus 100% of tips. Our shift system provides flexibility with 4 or 6-hour options, and you can work up to 12 hours daily. We don't penalize for reasonable order declines, and our bicycle-only policy means no vehicle expenses. Our PIN verification system ensures secure deliveries, while our single-order focus means more efficient routes and better service quality.

What are the steps to complete a delivery?

After accepting an order, follow the app's routing directions to the restaurant. Present the specific order number and PIN to the restaurant staff for pickup. Once collected, follow the app's directions to the customer's location. Complete delivery by having the customer verify their PIN. Our system ensures secure, verified deliveries while maintaining efficiency. Each step is clearly outlined in the app, making the process straightforward and accountable.

Why do we need a PIN for deliveries?

The PIN system serves as a crucial security measure for both pickup and delivery. At restaurants, it verifies you're collecting the correct order, preventing mix-ups. At delivery, it confirms you're handing the order to the right customer. This double verification protects you from disputes and ensures accountability throughout the delivery process, while also maintaining our high service standards and customer satisfaction.

0%
commission on orders
keep all your revenue
$0
to start today
no upfront fees
48h
quick setup
start selling fast

You've got questions?

We have answers

How does AnyPlates' commission-free model work?

Unlike traditional delivery platforms that charge 15-30% commission, we operate on a zero-commission model. You maintain your in-store prices on our platform, and customers pay a flat delivery fee that goes directly to couriers. This allows you to keep more of your revenue while reaching new customers through our delivery service. You receive the full payment for every order, maintaining your profit margins.

How quickly can my restaurant start receiving orders?

Once you provide your menu and complete our onboarding process, we can typically get your restaurant live on our platform within 48 hours. Our team handles menu digitization and ensures your items are presented professionally. We'll provide guidance on using our iOS app for order management and coordinate with our courier network to ensure smooth deliveries.

What technology requirements do I need to get started?

You'll need an iPhone with our restaurant management app installed to receive and manage orders. The app is specifically designed for efficient order management, menu updates, and business analytics. We recommend a reliable internet connection to ensure smooth operations. Our support team will guide you through the app setup and provide comprehensive training for your staff.

How does the order fulfillment process work?

Orders appear instantly on your iPhone through our restaurant app when customers place them. Each order comes with a unique PIN for security. Our system assigns a dedicated courier who goes directly from your restaurant to the customer - no order stacking or multiple stops. This ensures food quality and temperature are maintained. Couriers verify the order PIN at pickup, ensuring accurate and secure deliveries.

What support does AnyPlates provide to partner restaurants?

We provide comprehensive support including 24/7 technical assistance, marketing opportunities on our platform, and detailed sales analytics through our iOS app. Our team helps optimize your delivery menu, monitors courier performance, and handles customer service inquiries. We also provide regular performance reports and insights to help grow your delivery business.

How does AnyPlates handle high-volume periods?

Our system automatically adjusts preparation times during peak hours to ensure smooth operations. We maintain a flexible courier network to meet increased demand, and you can easily update your status if you need to pause orders temporarily. The app interface lets you manage your queue efficiently, and our support team monitors high-volume periods to ensure timely deliveries.

Can we update our menu and prices easily?

Yes, menu updates are simple through our iOS app. You can modify prices, add or remove items, update descriptions, and mark items as unavailable in real-time. All changes appear instantly on the customer app. Our team also assists with menu optimization to keep your offerings current and appealing to customers.

What data and analytics does AnyPlates provide?

Our iOS app provides detailed insights including popular items, peak ordering times, average order values, and customer ratings. You can track delivery performance, view sales trends, and access financial reports directly from your phone. These analytics help optimize your menu, adjust staffing, and improve overall performance on our platform.

How does AnyPlates handle large catering orders?

Our platform accommodates catering orders with special handling procedures. You can set advance notice requirements and order size limits through the app. For large orders, we coordinate dedicated courier assignments and provide real-time updates. Our system ensures proper timing and handling of these high-value deliveries.

What marketing opportunities are available?

We offer various promotional tools including featured placement, new restaurant highlights, and special offer campaigns. You can create custom promotions while maintaining your margins since we don't take commission. Our marketing team helps optimize your restaurant's visibility and attract new customers through the platform.

How does the payment system work?

We process all payments securely through our platform and transfer funds directly to your account on a weekly basis. You receive detailed payment reports through the app breaking down orders, tips, and any adjustments. Our system handles all credit card processing, making accounting straightforward and transparent.

Who pays the credit card processing fee?

While we handle all payment processing securely through our platform, credit card processing fees (2.9% + $0.30 per transaction) are deducted from each order's total. These fees are charged directly by Stripe, our payment processor, and go to them - not to us. For example, on a $50 order, the processing fee would be approximately $1.75 ($1.45 for the percentage fee plus $0.30 flat fee). You'll see these fees clearly itemized in your detailed payment reports, which are available through the app.

How much do we pay to be listed and sell on AnyPlates Marketplace?

We charge a flat $99 monthly fee, but only when your restaurant reaches 35 orders in a month. If you process fewer than 35 orders, you pay nothing. This fee is automatically deducted from your sales - no credit card or manual payment required. Unlike other platforms that charge high commissions on every order, our simple flat-fee model helps you maintain better profit margins and predictable costs. Plus, since we don't take any commission on orders, you keep more of your revenue.

How are customer issues and refunds handled?

Our customer service team handles all delivery-related issues directly. For food quality concerns, we work with you to verify and resolve them fairly. Our PIN verification system helps prevent delivery disputes. While we can't cancel orders once preparation begins, we handle refunds according to our clear policy, ensuring both restaurants and customers are treated fairly.